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Effective Date: [Insert Date]

Welcome to DAXSEE. These Terms and Conditions govern your use of our e-hailing services, available via our mobile application and website. By using our services, you agree to comply with these terms. Please read them carefully before using DAXSEE.

1. Definitions

  • "DAXSEE", "We", "Us", or "Our": Refers to the e-hailing service provider.
  • "User", "You", or "Your": Refers to passengers, drivers, or any individual who uses our services.
  • "Driver": Refers to individuals who provide transportation services via the DAXSEE platform.
  • "Passenger": Refers to individuals who request rides using the DAXSEE app or website.

2. Eligibility

To use the DAXSEE services, you must:

  • Be at least 18 years old.
  • Have the legal capacity to enter into these terms.
  • If you are a driver, hold a valid driver’s license and all necessary permits for providing transport services.

3. User Accounts

  • To use our services, you must create an account by providing accurate personal information, including your name, phone number, email address, and payment information.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to update your information promptly in case of any changes.

4. Using the Service

  • Passengers: You may request a ride via the DAXSEE app. Once a driver accepts your ride request, you will receive details of the driver and vehicle. By requesting a ride, you agree to pay the fare displayed in the app.
  • Drivers: Drivers are independent contractors and not employees of DAXSEE. Drivers must provide safe, professional, and lawful transportation services to passengers.
  • You must comply with all applicable laws while using the DAXSEE platform.

5. Pricing and Payments

  • Passengers: Fares are calculated based on the distance, duration of the ride, and any applicable surcharges or fees. You agree to pay the fare as shown in the app, including any additional fees such as cancellation fees.
  • Payments are processed automatically via the payment method linked to your account.
  • Drivers: Drivers will receive payment for each completed ride, minus any applicable service fees deducted by DAXSEE.

6. Cancellations and No-shows

  • Passengers: You may cancel a ride before the driver arrives at the pickup location. However, if you cancel after the driver has arrived or is en route, a cancellation fee may apply.
  • Drivers: Drivers may cancel a ride if the passenger is not present at the pickup location within a reasonable time frame. In such cases, the passenger may be charged a no-show fee.

7. Refund Policy

For details about refunds, please refer to our Refund Policy outlined in the Privacy Policy. Refunds may be granted under specific conditions such as ride cancellations by DAXSEE or disputes over charges.

8. User Conduct

By using DAXSEE, you agree to:

  • Use the platform responsibly and respectfully.
  • Not engage in unlawful activities, including fraud or harassment.
  • Not misuse the platform, for example by attempting to disrupt our services or accessing the system in unauthorized ways.
  • Respect your driver or passenger and comply with all applicable traffic laws during the ride.

9. Suspension and Termination

DAXSEE reserves the right to suspend or terminate your account under the following circumstances:

  • Violation of these Terms and Conditions.
  • Misuse of the platform, illegal activity, or fraudulent behavior.
  • Consistent negative feedback from other users (drivers or passengers).
  • For drivers: failure to comply with legal requirements or unsafe driving practices.

10. Limitation of Liability

DAXSEE is a platform that connects drivers with passengers. We are not responsible for the conduct of drivers or passengers during the ride. By using the service, you acknowledge that DAXSEE:

  • Does not provide transportation services; drivers do.
  • Is not liable for any direct, indirect, or consequential damages resulting from your use of the platform or services, including loss of data, injury, or property damage.

11. Indemnification

You agree to indemnify and hold DAXSEE, its affiliates, employees, and partners harmless from any claims, damages, or legal actions resulting from your violation of these Terms and Conditions or your misuse of the service.

12. Changes to the Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on our website and app with an updated "Effective Date." Continued use of the service following such changes constitutes acceptance of the revised terms.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: [Insert email address]
  • Phone: [Insert phone number]
  • Mailing Address: [Insert physical address]